Privacy Policy for Actuate Boise, Inc. (d/b/a Trailhead)

Last Updated: 01/13/25

At Actuate Boise, Inc., doing business as Trailhead (“Trailhead,” “we,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you sign up to be a member or apply for or use our programs and services (collectively “Services”), access our website, or otherwise interact with us (such as through our events and rental spaces).

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, when you sign up as a member or use our services, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing information, job title, and any other information you provide when signing up or updating your membership account.
• Demographic Information: This may include gender, race, veteran status, sexual orientation, or other demographic details that you voluntarily provide.
• Payment Information: We collect payment details such as credit card or debit card information to process your membership and any additional services (in accordance with the Terms of Service).

Information We Collect Automatically

We may automatically collect certain information from your interactions with us or our website, including:

• Usage Information: Information on how you use our Services, including access logs and internet usage at our premises.
• Communications Information: any communications between you and Trailhead.
• Technical Information: When using our website or network, we may collect information about your device or the network you use, such as IP addresses, browser types, and device information for security and analytics purposes.

2. How We Use Your Information

We may use your information to provide, maintain, and improve our Services and website. We may also use your information for:

• Payment Processing: To securely process payments and manage billing.
• Communication: To send you updates on our services, respond to inquiries, or notify you of policy changes.
• Legal Compliance: To comply with legal or financial obligations, requests from government authorities, or as otherwise required by law.

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following circumstances:

• Vendors and Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors) to help us provide and manage our Services and operations.
• Legal Obligations: We may disclose your information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• Protecting the Rights and Interests of Trailhead and Others: We may disclose your information to protect the rights, property, or safety of Trailhead, our members, partners, the public, or others.

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

4**. Retention of Data**

We will retain your personal information only for as long as necessary to provide you with services or as required by law.

5**. Your Rights**

If you would like a copy of the personal information we hold about you, request the correction or deletion of inaccurate or outdated information, or to opt out of marketing communications),you may contact us at INFO@TRAILHEADBOISE.ORG.

6**. Changes to This Privacy Policy**

Trailhead reserves the right to modify this Privacy Policy at any time. We will notify you of changes by updating the date at the top of this policy. If we make significant changes, we will provide additional notice, such as by notifying you via email or posting an update on our website.

7**. Contact Information**

For questions or concerns regarding this Privacy Policy or the handling of your information, please contact us at:

Actuate Boise, Inc. (d/b/a Trailhead)

408 S. 8th Street, Boise, Idaho

Email: INFO@TRAILHEADBOISE.ORG